OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
160 ratings and 112 comments received in the last 90 days.
17 March 2025
All made easy with Callums knowledge
16 March 2025
Good service
14 March 2025
Callum was a real pleasure to deal with, from start to finish he was in hand to help, even checking in that all was ok a few days after collecting my car. Tom in finance was always great, helping get everything done in time before collection.
06 March 2025
Used same Mini centre throughout mini ownership and had excellent service
04 March 2025
Rashid made us feel very welcome along with his colleagues. Rashid delivered the car for me
04 March 2025
At the time of considering an upgrade we were given enough information and time to make the decision to purchase. No hard sell, respectful time allowance
04 March 2025
Very good sales man in Jack Cummings.
03 March 2025
Rashid kept me up to date with the order and sent clear communications on what to expect and what I needed to do for a smooth transition.
01 March 2025
Lovely professional team
22 March 2025
Because I was completely satisfied with the service but the voiceover on the video was garbled- too fast and in distinct
22 March 2025
Good service throughout
20 March 2025
See above
19 March 2025
Great service
19 March 2025
Kept me informed about the progress and really helpful when I collected the car
19 March 2025
Having to work from the waiting area for almost 5 hours and seeing every other customer that I walked in with leaving hours before me.
19 March 2025
The work was completed and additional issues I had with my battery was resolved for me. I was kindly advised on how to maintain the battery.
18 March 2025
I had to wait over 30 mins to get my car back and neither the promised car wash or vacuum had been done.
18 March 2025
Clean and efficient from reception to hand over
17 March 2025
The only reason for four stars is the cost of some of the work proposed
20 March 2025
Consistently excellent service by all the team, but most notably Rashid.